Service and restaurant features are conditional controls around a normal sale, not a reason to invent goods or stock. Tables identify seating, service staff identify responsibility, modifiers change the chosen item/order, and Types of service can define a service/packing charge. Rewards and commission are business rules with eligibility and permissions. Inspect the offered controls for your business before training staff on them.
Field reference
Use this while completing the form. A required field is marked with *; conditional fields appear only when enabled.
Field / control
What to enter or understand
Type of service / packing charge
Service selection and configured charge behavior. Check the payable after selection.
Table / service staff
Where the order is served and who handles it. Different from the cashier login.
Modifiers / quantity / charge
Configured additions/options on the item; review their total and kitchen instructions.
Reward points / redemption
Customer eligibility and permitted redemption, distinct from a generic manual discount.
Warranty / commission agent
Product terms and credited salesperson, distinct from technician or service staff.
Subscription validity / limits
Business package access, not user-role permissions.
Where to go Web POS; customer history; commission/reward report
Before you start Use approved rules and a named customer/agent.
Steps
Select the customer and inspect points/eligibility before promising redemption.
Use the explicit reward control where offered; review the final discount/points result.
Select the intended commission agent on the supported sale, following business rules.
Save an approved sample and inspect customer points/history and commission report.
If a native screen does not offer these controls, use the web workflow rather than pretending an arbitrary discount updates points/commission.
Check the result The agreed rewards and staff credit follow the configured feature.
IN PRACTICE
A practical example
A takeaway order can have a configured packing charge while a dine-in order is tied to a table. Check the service type and resulting charge before payment; the cashier’s login and serving staff can be different people.
Common questions
Why is Tables missing?
The business must enable the feature and the user needs access; general retail businesses may not use it.
Does any discount redeem points?
No. Use the configured reward redemption action and check the resulting points history.
