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Stock Adjustments

Record verified loss or stock discrepancy with its reason and product quantities.

In this moduleUnderstand the workflowField referenceRecord damaged, missing or corrected stockReview an adjustment after savingPractical exampleCommon questions

Understand the workflow

Use adjustments after reviewing the physical count and Stock History. An adjustment explains a discrepancy or removal, not a routine purchase, transfer or customer return. The form’s type and quantity determine what changes, so read them before saving. Recovered amount is not automatically the number of items removed or a customer sale.

Stock Adjustments — module overview
SCREEN GUIDE Stock Adjustments — module overview. Select the screenshot to enlarge; optional fields may differ in your business.

Field reference

Use this while completing the form. A required field is marked with *; conditional fields appear only when enabled.

Field / controlWhat to enter or understand
Location / Date / ReferenceWhere and when the counted discrepancy occurred.
Adjustment typeNormal/abnormal or other offered classification; follow the shop’s approved policy.
Product / variation / quantity / unitAffected item and adjustment quantity, not automatically its desired ending balance.
Amount / recovered amountValue/cost or recovered money as the form describes, distinct from quantity.
Reason / noteTraceable count/damage explanation for manager review.

PROCEDURE 01

Record damaged, missing or corrected stock

Where to go Stock Adjustment → Add Stock Adjustment

Before you start
Recount the item and confirm the discrepancy with the manager.

Steps

  1. Select the business location, date, reference and adjustment type.
  2. Search the product and enter the quantity to adjust using the correct unit and variation.
  3. Enter a clear Reason, such as damaged package or count discrepancy. Record recovered amount only if applicable.
  4. Review and Save. Check the Stock Adjustment list and stock history to confirm the expected movement.
Record damaged, missing or corrected stock — look for the controls described in the steps
SCREEN GUIDE Record damaged, missing or corrected stock — look for the controls described in the steps. Select the screenshot to enlarge; optional fields may differ in your business.

Check the result
The quantity change has a traceable reason and record.

PROCEDURE 02

Review an adjustment after saving

Where to go Stock Adjustment → list; product → Stock History

Before you start
Keep its reference and the original count explanation.

Steps

  1. Open the saved adjustment and verify outlet, variation, quantity, type and reason.
  2. Open the same product’s Stock History and match the adjustment reference.
  3. Compare the new report balance to the checked physical count, accounting for later sales/receipts.
  4. For a mistake, use the permitted correction with manager approval; first establish the effect of the original entry.
  5. Keep the evidence for day-end stock review rather than repeatedly adjusting until a number looks right.

Check the result
The adjustment and resulting balance agree with the intended correction.

IN PRACTICE

A practical example

Recorded stock is 10 mugs but only 8 are present because two broke. Review history and approve the loss, then record the two affected mugs at that outlet with a breakage reason. Do not enter 8 as the adjustment quantity if the form expects the amount removed.

Common questions

Why did my stock fall by too much?

Check whether you entered desired ending balance instead of adjustment quantity, and inspect the saved reference before correcting.

Should expired goods be a new sale?

Use the approved adjustment/return/removal process for the actual event; do not invent a customer sale.